We look forward to doing business with you. Have a wonderful day. BOL must be submitted to us BEFORE thetruck comes or the truck will be turned away without the product. Cancellations: We understand that accidental orders happen. We make every effort to describe any significant issues (cosmetic or functional) that an item may have. The items may have slight cosmetic blemishes or defects that do not affect functionality. Please be sure to verify the condition of the item that you are purchasing in the “Condition Notes” section located in the Item Specifics field on the listing. We will include any significant defects or missing parts in the Condition Notes section. All Items have serial numbers recorded to prevent Fraud. We respond to all messages within 24 hours Monday through Friday.